Where AI strategy meets user experience.

I've spent my entire career at TeamHealth, one of the largest physician services organizations in the country. I started in enterprise IT — building and securing the infrastructure that 25,000+ people depend on every day. Over time, I moved from engineering desktops to engineering experiences, eventually leading user experience strategy across the organization.

A few years ago, I added AI to my mandate. Not because it was trendy, but because I saw what most organizations still struggle to see: AI adoption isn't a technology problem. It's a people problem. The tools are ready. The organizations usually aren't.

Today, as Director of AI & User Experience, I lead the work of making technology actually work for the people who use it — clinicians, administrators, and the patients they serve. That means UX governance, AI integration strategy, and a relentless focus on building things that are clear, usable, efficient, and human.

I also build things on my own time. I'm a non-coder who uses AI-assisted development to create production-grade tools — because I believe the best way to understand what AI can do is to use it to make something real.